Last Updated: January 2025
Our Commitment to Your Privacy
HEAD.ID respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.
Information We Collect
Personal Information:
- Name, email address, phone number
- Billing and shipping addresses
- Payment information (processed securely through encrypted systems)
- Order history and preferences
Automatically Collected Information:
- IP address and browser information
- Website usage data and cookies
- Device information and location data
- Social media interactions with our brand
How We Use Your Information
To Provide Services:
- Process and fulfill your orders
- Communicate about your purchases
- Provide customer support
- Send order confirmations and shipping updates
To Improve Experience:
- Personalize product recommendations
- Analyze website performance
- Conduct customer surveys
- Develop new products and services
Marketing Communications:
- Send promotional emails (with your consent)
- Share information about new products and offers
- Provide beauty tips and hair care advice
Information Sharing
We do not sell your personal information to third parties. We may share information with:
- Shipping and payment processors
- Marketing service providers
- Legal authorities when required by law
- Business partners for joint promotions (with your consent)
Data Security
We implement industry-standard security measures including:
- SSL encryption for all transactions
- Secure data storage systems
- Regular security audits
- Limited access to personal information
Your Rights
Access and Control:
- View and update your account information
- Request a copy of your personal data
- Delete your account and associated data
- Opt-out of marketing communications
Cookie Management:
- Accept or decline non-essential cookies
- Adjust cookie preferences in your browser
- Opt-out of targeted advertising
Contact Information
For privacy-related questions or requests:
Updates to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via email or website notification. Your continued use of our services indicates acceptance of any updates.
California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale of personal information
- Right to non-discrimination
To exercise these rights, contact us at privacy@headid.com.